Terms and Conditions

  1. NIR Roof Care Plan® shall furnish and include:
    1. A Certified NIR Roof Care Specialist® in their Mobile Service Unit (MSU) with the materials, tools and equipment necessary to perform a comprehensive, 27-point maintenance inspection and minor repairs on intervals of your choosing.
    2. A detailed condition report and a minimum of three (3) photos will be submitted to the Building Owner/Representative following each service visit.
    3. Services included during visit depending on your roof type:
      • Cleaning of drains; inspect drain components and tighten drain bolts as needed
      • Removal of miscellaneous roof debris.
      • Repair minor deficiencies found on flashings, around roof penetrations and parapet walls, including soil stacks, skylights, curbs and vents
      • Repair deficiencies found on field membrane
      • Inspect mechanical equipment on roof & reporting observed deficiencies
      • Provide a written report on the condition of the roof area
      • Provide photographs of repairs made and other areas of concern
      • Provide a written estimate for any repairs not covered in this agreement
      • Identify any and all issues covered under existing roof warranty – if applicable
      • Priority Emergency Services will be provided as a NIR Roof Care Plan® customer
      • NIR Roof Care® exclusive mobile application accessible for customer portal, may be used for viewing and requesting services.
    4. All repairs required beyond minor maintenance items will be described on a NIR Roof Care® Proposal and submitted to the Customer Representative for authorization prior to work being performed.
    5. Priority Emergency Services will be provided as a NIR Roof Care Plan® customer.

  2. Termination of Agreement:
    1. Notwithstanding anything in this Agreement to the contrary, the Customer Representative or NIR may terminate this Agreement by giving sixty (60) days written notice thereof to the other party, and may terminate immediately upon the sale of the property. Prior to this notification of cancellation, the Customer Corporation Representative shall provide NIR with a fifteen (15) day cure period to resolve any issues or concerns.

  3. Pricing Structure:
    1. The term of this Agreement shall begin on the date authorized and expire one (1) year thereafter. Thereafter this Agreement shall automatically renew for additional one (1) year periods until terminated. A price adjustment may be made at the time of renewal based on the change in the Consumer Price Index, not exceeding 5% of the total value of this Agreement. The Agreement can be reviewed by the Customer Representative and NIR to restructure the overall pricing and service interval if both parties agree to terms. Notification shall be 60 days for amendment.
    2. NIR reserves the right to suspend this contract in the event of non-payment by providing notification to the Customer Representative.
    3. Annual Cost of the work to be invoiced annually for authorized service level agreement selected on Service Agreement Page 2 of 2. In consideration for the work, the Customer Representative agrees to pay NIR Roof Care, Inc.® the annual sum of chosen plan(s) on an annual basis, with a payment schedule of NET ten (10) days from receipt of invoice.
    4. NIR Roof Care, Inc®. will only use credit card information for purchases relating to the approved NIR Roof Care Plan® unless approval for other purchases are provided by the customer. NIR Roof Care, Inc.® will keep the information confidential between NIR and the customer for sole purposes of a business to business working relationship. Information input by the customer should be accurate and pricing and rendering of services are at NIR’s discretion.