"Jim has been the Technician for our facility for many years, and has always provided outstanding service, above and beyond our expectations. He deserves to be recognized for excellence, which we greatly value and appreciate. Jim always takes the time to explain the situation involved, and provides additional suggestions for consideration. Jim personifies excellence in every respect ... his knowledge of our roof situation and care, sharing the findings of concern and response to the issues. He's a real PRO!Thanks so very much, Jim!" - Christina M.